Privacy Policy | Booked by Boyle

Information We Collect

Information You Provide to Us

Contact Information: Name, email address, phone number, and mailing address.
Property & Project Information: Property address, property type, project description, trade/category (e.g., roofing, HVAC, solar), urgency, budget range, roof details, and any supporting photos or documents.
Contractor Information: Business name, license number, insurance details (including COI), years in business, service areas, website, and professional references.

Information Collected Automatically

IP address, browser type, device information, and usage data.
Location data inferred from your IP address or property address provided.
Cookies and similar tracking technologies.

Information from Third Parties

We may receive limited data from satellite imagery or mapping providers (such as roof measurements) to help generate accurate project estimates.

How We Use Your Information

We use your information to:

Match your project with suitable licensed contractors in our network.
Facilitate communication and bidding between you and contractors.
Improve our matching system and overall service quality.
Send important updates and respond to your inquiries.
Detect and prevent fraud or abuse.
Comply with legal and regulatory obligations.

When and With Whom We Share Your Information

We share your project request — including contact details, property information, and photos — with vetted contractors in our network who are qualified to provide quotes for your job.

We may also share information with:

Service providers (website hosting, analytics, payment processing, email delivery).
Professional advisors (lawyers, accountants) when legally required.
In the event of a merger, acquisition, or sale of assets.

🔒 We do not sell your personal information for monetary compensation.

Cookies and Tracking Technologies

We use essential cookies to operate the website and analytics tools to understand how users interact with our Services. You can manage your cookie preferences through your browser settings.

SMS Messaging

Booked by Boyle operates an automated SMS notification service for home service contractors. When a homeowner calls a contractor's business number and the call goes unanswered, they may receive an automated SMS message from our system acknowledging the missed call and inviting them to share details about their service inquiry.

By responding to an SMS from our system, you consent to receive follow-up messages related to your service inquiry.
Message and data rates may apply depending on your carrier and plan.
Message frequency varies based on your inquiry and contractor response.
Reply STOP at any time to opt out of further messages.
Reply HELP for assistance or contact us at declan@bookedbyboyle.com.

📱 We do not use SMS to send unsolicited marketing messages. All messages are triggered by an inbound call you initiated.

How Long We Keep Your Information

We retain your information only as long as necessary to provide the Services, resolve disputes, and meet legal requirements. Contractor accounts are kept while active.

How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Privacy Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, please email us at declan@bookedbyboyle.com.

Children's Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors.

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Last updated" date. We encourage you to review this page periodically.

Contact Us

Booked by Boyle

37 Irwin Place

Huntington, NY 11743

✉️ declan@bookedbyboyle.com 📞 (631) 800-1602

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